Effective Date: 01.08.2025
Welcome to Pinky Banik (https://pinkybanik.com/). By accessing or using our website, services, and products, you agree to abide by the following Terms and Conditions. Please read them carefully before using the site.
Business Overview
Pinky Banik offers services including but not limited to:
• Crystal Healing
• Numerology
• Vastu Consultation
• Chakra Balancing
• Spiritual Counselling
• Life Coaching & Mentorship
Personal Information Collection
We collect the following personal information from users:
• Full name
• Email address
• Phone number
This data helps us provide and improve our services, communicate effectively, and personalize user experience.
Communications & Email Marketing
By providing your contact information, you consent to receive communication from us. We send updates, offers, and service-related emails via tools like:
• Mailchimp
• Constant Contact
• AWeber
• GetResponse
Users can opt-out of marketing emails anytime.
Analytics & Tracking Tools
We use tools such as Google Analytics, Zoho Marketing Automation, and Google Invisible reCAPTCHA to enhance user experience, secure our website, and analyze visitor data.
Advertisement Policy
Yes, we display ads using:
• Google AdSense
• Bing Ads
We may also use remarketing services like Google Ads, Facebook Ads, and Bing Ads to promote our services.
Payment Methods
We accept payment through:
• Bank Transfer
• UPI
• Cash Deposit
Refund Policy
Due to the nature of spiritual and personalized services, all sales are final, and we do not offer refunds once a session has been delivered or a product has been shipped (if applicable). Please ensure you read the service details before making a purchase.
Late or Missing Refunds (If Applicable)
In rare cases where a refund is approved (e.g., duplicate transactions):
• Check your bank account again.
• Contact your credit card company—it may take some time before your refund is officially posted.
• Contact your bank—there is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at: connect@pinkybanik.com
Sale Items
Only regular-priced items may be eligible for a refund (if applicable). Sale items are non-refundable and are sold as final.
Exchanges (If Applicable)
We do not offer exchanges on digital or personalized spiritual services. If you receive a defective physical product (such as crystals), please contact us within 7 days of delivery for resolution.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return (if applicable). Once the returned item is received, a gift voucher or coupon code may be sent to you.
Shipping Returns (For Physical Products Only)
To return your physical item (if applicable), please mail it to the address provided in your order confirmation. You will be responsible for paying your own shipping costs. Shipping costs are non-refundable.
Changes to Terms
Pinky Banik reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the new terms.
Contact Me
For questions about our Terms and Conditions, Privacy Policy, or your personal data, contact us via email at: connect@pinkybanik.com